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MySuq.com is proud to be affiliated with Zappos.com
Free Shipping
Unlike many other web sites that have special rules and lots of fine print, we offer free shipping storewide, with no minimum order sizes or special exceptions.
Free Return Shipping
We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you're not happy with your purchase, just go through our easy self-service return process to print out a free return label, where your domestic shipping costs are prepaid. With our 365 day return policy, there are no special catches or exceptions. All we ask is that you send the shoes back to us in the original box, and make sure that the shoes are in the same condition that you received them.
Fast Shipping
Just because shipping is free doesn't mean it should take a long time. We understand that getting your shoes quickly is important to you, so we make every effort to process your order quickly. When you order from Zappos.com, you can expect to receive your order within 4-5 business days.
Selection
With over 1.8 million items in stock, we offer the best shoe selection anywhere -- online or offline. We add new styles to our site on a daily basis so that our selection is always fresh and up to date.
110% Price Protection
We believe that our customers should always feel confident that they are receiving the best value from us. If within 10 days of your purchase, you notice and we can verify a lower price for the same style, width, size, and color at another retail store or online, just let us know, and we will refund you 110% of the difference.
Everything In-Stock
Our warehouse currently houses over 1.8 million pairs of shoes. If you are able to place an item in your shopping cart, that means that the item is available for immediate shipment. Our fulfillment rate is over 99.9%, so you can feel confident that if you ordered it, you will receive it.
Service
We believe that if we give our customers a great shopping experience, then growth in sales will eventually come on their own. So rather than focusing on maximizing profits, we focus on maximizing the service that we provide.
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